FAQ
Product
Most people start noticing changes within the first 10 days, and 98% of users lose 11 lb (5 kg) in 30 days when following our plan. The key is consistency—and we’ve made it easy to stick to with guided workouts and expert support.
Absolutely! Whether you’re a total beginner or an experienced Pilates lover, ReformerX adapts to your fitness level. The included resistance bands let you adjust the intensity, making it perfect for any stage of your journey.
Once you get your ReformerX, you’ll gain access to our expert-led workouts and a custom nutrition plan tailored to help you lose weight and tone up in just 30 days. If you don’t see results, we’ll give you your money back—no questions asked.
Unlike bulky gym equipment, ReformerX is designed to fit any space. It folds up for easy storage and takes up less room than a yoga mat when in use.
With every ReformerX purchase, you get:
✅ ReformerX Board (lightweight & durable)
✅ Adjustable Resistance Bands for progressive training
✅ Push-Up Handles & Kneeling Pad for extra comfort
✅ Phone Holder to follow workouts hands-free
✅ Custom 30-Day Challenge & Nutrition Plan
✅ 1-Year Warranty & 30-Day Money-Back Guarantee
Yes, the ReformerX supports up to 300 lbs (136 kg), ensuring a safe and stable workout for all users.
Nope! Everything you need is included. Just unbox, follow the workouts, and start your transformation.
Shipping & Orders
We offer FREE Worldwide Shipping!
Due to the larger size of the product, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe. Depending on your geographic location, the delivery may take approximately 5-7 business days.
Due to the larger size of the product, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe. Depending on your geographic location, the delivery may take approximately 5-7 business days.
Absolutely FREE. 🚀
Even though our ReformerX is a large and premium product, we stand by our mission of making fitness effortless. That’s why we cover the shipping costs for you—no hidden fees, no surprises. 💜
Due to the size and preparation time of your order, once it’s processed, we’re unable to cancel or make changes. Our team works quickly to get your ReformerX ready for shipment, so please double-check your details before placing your order.
Oh no! We do our best to pack everything securely, but if your item arrives damaged, take photos immediately and email us at hey@reformlyboard.com within 48 hours.
Returns & Refunds
We stand by our 30-Day Money-Back Guarantee! If you don’t see results after following the Reformly 30-Day Challenge and using the Custom Nutrition Plan, you can return your ReformerX for a full refund. Just make sure it’s in good condition and in the original packaging.
Simply contact our support team at hey@reformlyboard.com, and we’ll guide you through the return process. We’ll provide a return label and instructions on how to send your ReformerX back.
Yes, return shipping costs are the customer’s responsibility. However, if your item arrives damaged or defective, we’ll cover the return costs and send a replacement free of charge!
Once we receive your return and inspect the item, we’ll process your refund within 14-30 days. The amount will be credited back to your original payment method.
We’ll make it right! If your order arrives damaged or incorrect, please email us with clear photos within 48 hours of delivery, and we’ll send you a replacement at no extra cost.
Reformly 30-Day Guarantee
We’re so confident in the Reformly 30-Day Challenge that we guarantee results. If you don’t lose 11 lb (5 kg) in 30 days while following the Custom Nutrition Plan and workouts, we’ll refund your money—no questions asked.
To be eligible for the refund, you need to:
✅ Follow the Reformly 30-Day Challenge (workouts + Custom Nutrition Plan)
✅ Track your progress (we recommend taking before & after photos)
✅ Use the ReformerX consistently as instructed
If you haven’t seen results after 30 days of actively following the program, email us at hey@reformlyboard.com with your progress details, and we’ll process your refund—no hassle, no stress.
Results vary, but if you’ve stuck to the plan and haven’t achieved noticeable results, you’re eligible for the guarantee. We want you to succeed, and if for any reason you don’t, you get your money back.
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